Richter pumps suffering from counterfeit parts

The majority of pump applications for Richter pumps involve handling difficult corrosive or hazardous fluids, often within hazardous locations. "As Richter's new UK distributor, we ran a competition to win a new iPad once users had registered,” explained Colin Simpson, sales director at Tomlinson Hall. “On contacting these clients we then came across examples of where the engineers, whilst thinking their pump had genuine Richter consumables such as impellers etc, encountered a pump failure which had revealed the part was non-genuine, thus not only negating the warranty but also resulting in non-conformity with The Directive on Machinery and, where relevant, The ATEX Directive." Simpson said that the use of counterfeit parts can impact on the performance and operational safety of the original product (e.g. NPSHr or minimum flow deviate) or on the operational safety (e.g. lack of dry run capability, less efficiency or flow and head). It can also put operations and staff at risk.