Mads Nipper, CEO of Grundfos talks to World Pumps about his first 12 months at the helm of the world's largest pump company.
When Grundfos appointed Mads Nipper as its new group president and CEO in August last year, more than a few eyebrows were raised in the pump industry, not least because he came from renown toy manufacturer Lego and not from industrial manufacturing – let alone a pump company.
In interview, to published next month, Mads Nipper explains the background of his move to Grundfos from toy manufacturer Lego and what were Grundfos’ reasons for believing that he was the man to bring about a change in fortune and how was he going to do it.
Return to customer focus
Grundfos has always been very proud of its customer-centricity approach and has claimed that this always been at the very core of how it operates, but over the past years Nipper feels that has been unlearnt and wants to address that, by having his staff getting much more intimate with what Grundfos’ customers need from the company.
Read how Grundfos plans to get closer to its customers once more and how a company's make-up can be likened to the human body in the upcoming issue. Click here to subscribe to World Pumps.
