The new 360 Inspection program offers a proactive approach to identifying and solving pump issues before they arise. GDEP can uncover underlying issues using advanced field-service analysis and perform the necessary repairs quickly and efficiently out in the field. The 360 Inspection program eliminates hours of paperwork and scheduling difficulties that often accompany on-site repairs.
Michael Flores, service manager, GDEP, said, ‘Our 360 Inspection program stops pumping issues in its tracks. The program is fully customisable, giving customers a peace of mind with less downtime and predictive maintenance.’
GDEP’s expert field service technicians mobilise to the frac site along with customised kits, which include seals, gaskets and filters. The team utilises troubleshooting procedures to uncover any underlying issues. Within minutes, customers receive an in-depth report with inspection documents, photos and diagnosis. GDEP’s repair team is then ready to perform the necessary repairs on the spot, significantly lowering downtime.
Flores said, ‘With the 360 Inspection program, customers can know exactly what is going on with their pump through our improved process and streamlined communication. Customers will receive pictures, timestamps, and geotag signatures to monitor the inspection and also reference any previous maintenance to the pump.’