West Africa Pumping Services (WAPS) will be use its third appearance the West African Mining & Power Exhibition (WAMPEX) in Accra, Ghana during May to showcase pumping equipment and spare parts, as well as details of their ongoing pump training courses.
“We plan to increase end user awareness of our product range and also all WAPS services available in country, including our extensive spare parts stockholding in Accra, and 48-hour response to urgent onsite maintenance requests,” said Jade King, Marketing Director at WAPS. “We particularly plan to expose further details of our pump training courses offered to all pump users in Ghana.”
WAPS has delivered pump training courses to end users in Ghana since 2011 to further expand advice and education to end users on the care and maintenance of their new pumps.
“We have been providing this service to several gold mines in Ghana which have recently purchased new Pioneer Dewatering Pumpsets,” added Ms King.
“This training forms a critical part of our customer support which ensures that maintenance and operational teams fully understand their pumps. This understanding then enables the end user to achieve the longest possible lifetime out of their new equipment.”
For new customers, WAPS also offers an on-site ‘Basic Pump Training’ course over two or three days presented by one of their highly experienced pump engineers. These courses introduce pump users to the various pump types available, alongside their strengths and weaknesses. Additionally, these courses can be tailored to the customers’ requirements and expectations.
WAPS is expanding its support network throughout West Africa, with a focus on customer and product support through access to brands such as Pioneer, Wilden, Netzsch, Jessberger and SAER. Ms King said WAPS gained significant business after exhibiting at WAMPEX.
“In past years we met new prospects and created a high level of brand awareness for the company,” said Ms King. “We also gained a lot of attention after introducing exciting new products to the Ghanaian market, such as the Netzsch Progressive Cavity Pump for high temperature strip solution applications.
”During the event, WAPS will be showing informative pump maintenance videos. They will also showcase spare parts ranges, and several cut-away pump set displays, some of which will be dismantled and reassembled by its team for examination by show visitors.WAMPEX takes place at the Accra Convention Centre in Ghana from 28 to 30 May 2014.
