Pump manufacturer Tsurumi is testing a new free line training service for pump operators and the first session took place mid-September.
If the concept proves successful, Tsurumi will offer more sessions. Participation is free and interested parties can watch the live stream on their computer, tablet or mobile phone via the Microsoft Teams software. It is also possible to take part without installing any software, because the stream can also be accessed with a link that Tsurumi publishes on its Facebook and LinkedIn pages. No registration is necessary.
Tsurumi dedicated its first broadcast to the topic of maintenance as it had announced in Düsseldorf that it aimed to enable users to carry out service work themselves. This is comparatively easy with Tsurumi pumps and their modular design.
Intensive customer training has always been part of Tsurumi’s repertoire, but the number of on-site training sessions had to be reduced due to Covid-19. The online version is likely to continue as it is useful for users with remote operating sites and multiple equipment maintenance departments.