With a degree in mechanical engineering and four years of experience in the pump industry, Tsurumi says Johnson is positioned to bring fresh energy, innovative concepts and a profound understanding of the engineering and sales aspects of the pump business.
Chuck Rickman, VP of Sales at Tsurumi, said: “As we continue to grow, fully supporting our customers is paramount. Training and education are a critical part of the process. Ashleigh’s education and experience give us the opportunity to expand our training program. Building on our continued success, she will help us increase our frequency and types of courses.”
“I’m thrilled about the opportunity to collaborate with various departments — the friendly culture at Tsurumi is a plus for me, as I feel like I can develop close relationships with my colleagues and Tsurumi partners,” said Johnson. “I’m also encouraged by the independence this role offers. I see it as a blank canvas where I can craft and refine training programs, drawing inputs from diverse teams and customizing them to meet the needs of Tsurumi’s customers and distributors.”
Johnson envisions a hands-on and interactive training program that incorporates games, competitions, demonstrations, and deconstruction activities to engage her audiences.
“My style ensures the material remains approachable, encourages questions and fosters interaction,” explained Johnson. “One of the sessions will include a technician-focused course with hands-on training. I believe that people are more likely to remember and understand something if they get to physically do it themselves.”
She plans to implement three training sessions throughout the year — scheduled for spring, summer and fall — catering to different experience levels and specific market needs.
“In my previous role, I was a product specialist, providing technical sales support and working on developing projects to reduce costs and improve designs. I encountered the common questions and issues that pump users face daily. I love to interact with people, and when it comes to training, I feel confident in engaging directly with customers,” added Johnson.
