The company has implemented a number of measures to ensure fast delivery times, including investing in high-quality inventory management and supply chain planning software to optimize inventory levels across its distribution network. Additionally, Tsurumi actively monitors product and parts levels to maintain adequate stock and leverages strong relationships with logistics partners to guarantee timely delivery.
“By maintaining a well-stocked inventory of products and spare parts, Tsurumi ensures fast response times and helps customers minimize downtime for maintenance and repairs. This approach not only reduces costly downtime but also builds lasting trust in Tsurumi’s reliability,” said Lisa Ferguson, Tsurumi’s Inside Sales Representative. “Our customers need to know they can count on us to provide the parts and products they require to keep their operations running smoothly.”
Quick access to replacement parts is critical for industries like wastewater treatment and construction, where pumps are essential for operations. For instance, in a wastewater treatment plant, fast access to replacement parts ensures quick repairs of critical pump components, preventing treatment delays. Similarly, dewatering pumps are vital at a construction site for keeping projects on schedule, and rapid replacement of faulty parts helps avoid costly project delays.
Tsurumi’s inventory is strategically located between its Illinois and Utah locations. For customers in Canada and Mexico, most parts orders are fulfilled through the Utah facility.
“We continuously monitor our inventory to ensure we have the products our customers need readily available, and our logistics partners help us deliver quickly nationwide,” added Ferguson. “We understand the importance of having readily available pumps and parts, and our distribution model reflects that.”
